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If the scenario isn’t coated, you’ll fork out a charge. If The problem with your AirPods is ineligible for assistance, you would possibly pay out the total replacement benefit.
it is going to consider a couple of 7 days to acquire your replacement AirPods or Charging scenario. You can Examine the standing of a service request below.
We comprehend you're getting difficulty connecting your replacement AirPod. we might be joyful to supply facts to assist you to deal with this.
It’s also important to point out that Apple not offers replacement AirPods Professional Gen 2 circumstances with Lightning. So Should your first circumstance gets dropped or broken, you’ll have to improve to your USB-C product.
if you convey your damaged AirPods to Apple, you need to ensure that you have possibly your first proof of invest in or the initial box it arrived in, plus the AirPods (including its charging case). you've got the choice of bringing it to an Apple Store or approved support provider.
The Apple minimal guarantee covers your AirPods and also the Apple-branded components that are available in the box together with your products versus producing issues for a single 12 months within the day to procure them.
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in the event you go to another company company, they might established their own service fees, so talk to them for an estimate. We'll inspect your products when we get it. If supplemental damage is located, you could potentially pay yet another rate.
Apple will get rid of the temporary maintain immediately after getting and inspecting the initial product or service and confirming that the fix is roofed by Apple’s confined guarantee, AppleCare+, or client regulation.
Returns are straightforward. we provide a thirty-working day return policy, which means you have more info thirty times after receiving your item to ask for a return. Visit our returns website page below For added information and facts.
AppleCare+ caps replacement charges and covers some repairs. using an AppleCare+ prepare, the new replacement fees are as follows:
AppleCare+ for Headphones extends the Apple a single Year Limited Warranty to two several years (ranging from the day AppleCare+ is ordered). It handles up to two incidents linked to accidental hurt every 12 months, subject to the assistance cost of $29 for each incident (as well as relevant tax).